Why your efforts at motivating your people are probably destructive
Most businesses attempt to motivate their people using the carrot and stick method: Offer rewards for things you want to see more of and punishment for anything you don’t. Why is this so popular?...
View ArticleWhy SMART objectives aren’t always smart
Ever been in a meeting where people are discussing objectives or goals? Someone invariably says, ‘We must make our objectives SMART!’ and everyone else nods sagely in agreement. We often use the same...
View ArticleUsing Maslow to create happy employees, customers and more
Chip Conley’s book ‘Peak: How successful companies get their mojo from Maslow‘ is brilliant for two reasons. Firstly it’s an amazing turnaround story of a business (The Joie de Vivre boutique hotel...
View Article11 minutes that will make you smile and shed a tear
Check out this video. Just truly heart-warming – I love it. Caine is not in the arcade business for the money. He just wants to make cool stuff for other people to enjoy. And that is the lesson – from...
View ArticleDangerous and wrong assumptions about human nature
In almost every decision made within a business there are embedded assumptions about human nature. We make assumptions about what customers want or how they will behave, and we make assumptions about...
View ArticleHappy IN work vs. Happy AT work
I had an email from a reader who gave me permission to anonamise it and share: [After working in sales and feeling something was missing] I moved into the care sector, retrained and was running the...
View ArticleAre humans selfish or cooperators?
I’ve previously written about dangerous and wrong assumptions about human nature. That the view of humans as fundamentally self-interested limits us to ineffective methods of motivation, and that we...
View ArticleWhat the humble Hacky Sack can teach us about being happy at work
Here’s a great little meme you can start today which will make your workplace just that little bit happier. Thanks to Tom Bailey who told me about it over a cuppa the other day. You know those times...
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